Workplace Violence in Healthcare: A Call for Change
In the wake of the unprecedented challenges brought forth by the COVID-19 pandemic, our healthcare professionals have stood resilient, unwavering in their commitment to the well-being of others. Yet, amidst the heroic efforts, a shadowy concern has risen to the forefront – Workplace Violence (WPV) against those who dedicate their lives to care. At HALO, we recognize the gravity of this issue, and as a committed advocate for the well-being of healthcare workers, we delve into the pressing matter of verbal aggression and assault within healthcare settings.
In response to these pressing concerns, a proposal has gained momentum, suggesting a solution that aligns more commonly with the realm of law enforcement—the use of body-worn cameras. This innovative approach brings with it the promise of accountability, transparency, and a tangible means to address instances of abuse.
A Global Issue
Verbal assault within healthcare transcends borders, impacting staff well-being on a global scale. A proposed solution to address this issue is the adoption of body cameras, providing a protective measure for healthcare professionals.
US Case: The Need for Accountability
Numerous investigations have been undertaken to explore the heightened occurrences of violence directed at healthcare workers in recent years. Some of the identified risk factors and contributors to this surge include the emotional intensity experienced by patients, family members, friends, or visitors, coupled with heightened expectations placed on healthcare workers.
Additionally, work-related factors, such as staffing shortages, inadequate coping mechanisms and systemic or environmental challenges like overcrowded areas, extended waiting times, inflexible visiting hours, and a lack of information, further compound the risk. These multifaceted elements collectively contribute to the escalating incidents of violence within healthcare settings.
UK Case: A Growing Epidemic
In the United Kingdom, there is a mounting epidemic of misconduct within healthcare settings that surpasses the confines of verbal assault, encompassing a spectrum of various forms of unacceptable behaviour. A noteworthy catalyst for this alarming trend lies in the pronounced shortage of National Health Service (NHS) staff.
The scarcity of healthcare professionals has become a considerable factor intensifying the frustration levels among patients, serving as a breeding ground for misconduct that jeopardizes the well-being of both healthcare providers and those seeking medical care.
Benefits of Body Cameras in Hospitals
The introduction of body cameras in healthcare settings is met with both support and opposition. Advocates argue that these devices can deter misconduct, provide crucial evidence, and contribute to transparency and accountability in healthcare environments. Opponents express concerns about patient privacy and the potential misuse of recorded footage.
To address these concerns, an incident-driven approach is recommended, exclusively activating body cameras in response to specific incidents. This approach aims to strike a balance between maintaining patient privacy during routine care and ensuring accountability when necessary.
The HALO Nano in Healthcare
Recognizing the need for discreet and customizable body cameras in healthcare, the HALO Nano bodycam emerges as a fitting solution. This small, adaptable body camera seamlessly integrates into healthcare professionals' uniforms, effectively addressing concerns about privacy and visibility.
The HALO Nano offers a non-intrusive solution to verbal assault issues. Its small size and customisable features allow easy incorporation into daily routines without compromising patient privacy. This innovative technology provides a balanced approach, safeguarding patient rights while ensuring the safety and accountability of healthcare professionals.
Packed with features like 1080P full HD resolution, 12-hour continuous recording, and WI-FI-enabled live streaming capabilities, the NanoCam is a versatile device that can be tailored to meet the specific needs of each healthcare worker. Its long battery life and durable construction ensure that it can withstand the rigours of daily use, while its user-friendly interface makes it easy to set up, operate and manage.
“...the mere presence of HALO Bodycams has contributed to a sense of security among staff, often serving as a deterrent to potential incidents even without activation...”
Trevor Post - Head of Security - Chelsea and Westminster Hospital, NHS Foundation Trust.
The rise in workplace violence within healthcare demands proactive measures. The use of body cameras, exemplified by the HALO Nano, presents an opportunity to create safer environments, deter abuse, and rebuild trust. As healthcare settings strive to be places of healing and support, the implementation of such technologies becomes imperative to combat discrimination and abuse effectively.
Sources:
https://www.itij.com/latest/news/staff-abuse-uk-healthcare-industry-rise
https://www.bostonglobe.com/2023/07/05/opinion/what-if-doctors-wore-body-cameras/
https://www.bbc.co.uk/news/health-65671018
https://link.springer.com/article/10.1007/s11356-023-27317-2